Privacy Policy for Finsync

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Finsync application and related services.

Last updated: September 19, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with capitalized initials have meanings defined under the following conditions. The following definitions shall have the same meaning whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account: A unique account created for You to access our Service.
  • Affiliate: An entity that controls, is controlled by, or is under common control with a party.
  • Application: Finsync, the software program provided by the Company.
  • Company: Finsync Digital Services, Umuodu Village Okpuno, Awka Anambra State (referred to as either "the Company", "We", "Us" or "Our").
  • Country: Nigeria.
  • Device: Any device that can access the Service such as a computer, cellphone, or tablet.
  • Personal Data: Any information that relates to an identified or identifiable individual.
  • Service: The Application.
  • Service Provider: Any natural or legal person who processes the data on behalf of the Company.
  • Usage Data: Data collected automatically, generated by the use of the Service.
  • You: The individual accessing or using the Service, or the company/legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You, including but not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Bank Verification Number (BVN)
  • National Identification Number (NIN)

Usage Data

Usage Data is collected automatically and may include Your Device’s IP address, browser type/version, pages visited, time/date of visit, time spent on pages, unique device identifiers, and diagnostic data. When accessing via mobile, We may also collect device type, unique IDs, operating system, mobile browser type, and other diagnostic data.

Information Collected While Using the Application

With Your prior permission, Our Application may access:

  • Camera and photo library (for identity verification and uploads).

You can enable/disable access via Your device settings.

Sensitive Personal Data (BVN & NIN)

We may collect and process Bank Verification Number (BVN) and National Identification Number (NIN) for the following purposes:

  • Identity Verification & KYC Compliance: To comply with Nigerian laws and financial regulations, including anti-money laundering (AML) and counter-terrorism financing (CTF).
  • Fraud Prevention & Security: To detect and prevent fraudulent activity.
  • Regulatory Compliance: To meet obligations required by financial institutions and regulators.

Legal Basis for Processing

  • Your Consent (provided during account registration and submission)
  • Legal Obligations under applicable Nigerian financial laws.

Security

  • BVN and NIN are transmitted using encrypted channels (SSL/TLS).
  • Stored securely with industry-standard protections.
  • Access is restricted to authorized personnel and regulated partners.

Sharing of BVN/NIN

We may share BVN and NIN only with:

  • Licensed financial institutions, verification providers, or regulators.
  • Government authorities where required by law.

We do not sell or use BVN/NIN for advertising or unrelated purposes.

User Rights

  • Request access, correction, or deletion of your BVN/NIN.
  • Withdraw consent, except where retention is required by law.

Use of Your Personal Data

The Company may use Personal Data for:

  • Providing and maintaining the Service.
  • Managing Your Account.
  • Contract performance.
  • Contacting You (email, SMS, push notifications).
  • Sending updates, offers, and relevant service information.
  • Managing requests.
  • Business transfers (e.g., mergers or acquisitions).
  • Data analysis and Service improvements.

Retention of Your Personal Data

We retain Personal Data only as long as necessary for the purposes outlined. Certain data (such as BVN/NIN) may be retained for as long as required by law or regulation.

Transfer of Your Personal Data

Your data may be transferred and maintained outside of Your state or country. We will ensure adequate security measures before any transfer.

Deletion of Your Personal Data

You can request deletion of your data at any time. Some data may be retained if legally required.

Disclosure of Your Personal Data

We may disclose data:

  • During business transactions (merger/acquisition).
  • To law enforcement when legally required.
  • To protect Company rights, users, or the public.

Security of Your Personal Data

We use commercially acceptable measures to secure your data but cannot guarantee absolute security.

Children’s Privacy

Our Service does not target anyone under 13. If we unknowingly collected such data, we will delete it immediately.

Links to Other Websites

We are not responsible for third-party websites linked from our Service. Please review their privacy policies.

Changes to This Privacy Policy

We may update this policy and will notify You via email or notice within the Service.

Contact Us

If you have questions, contact us:

📧 Email: finsyncdigitalservice@gmail.com